WHO WE ARE

Our website address is: https://www.venalium.com.

Welcome to the Venalium Privacy Policy

We know that data privacy is a top issue today, and we want you to enjoy your interaction with us whilst knowing that we value your Personal Data and that we protect it.
When you use Venalium services or make a purchase on Venalium, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. This is important; we hope you will take time to read it carefully. And remember, you can find controls to manage your information and protect your privacy and security.

1. Our Privacy Policy explains:

What information we collect and why we collect it.
How we use that information.
The choices we offer, including how to access and update information.
We’ve tried to keep it as simple as possible, but if you’re not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to Venalium so whether you are new to Venalium or a long-time cutomer, please do take the time to get to know our practices – and if you have any questions contact us.

2. When this Privacy Policy applies

Our Privacy Policy applies to all of the services and products we sell on our store.
Our Privacy Policy does not apply to services offered by other companies or individuals, including third party credit card processors, or sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our products, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

3. WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

4. CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at our contact form in the contact us page or mailing us at: [email protected]

5. DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

6. VENALIUM

Our store is hosted on best servers with well known hosting providers. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Venalium’s data storage, databases and we store your data on a secure server behind a firewall.
Payment:
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Venalium’s Terms of Service or Privacy Statement here.

7. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

8. SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We work hard to protect our cutomers from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
We encrypt our online store using SSL.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems.
We restrict access to personal information to our employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

9. COOKIES

Cookies are small pieces of data that are sent and saved to your computer’s hard drive when visiting sites.
You can choose to accept or refuse cookies by changing the settings of your browser. It should be noted, however, that your venalium.com preferences will not work properly if your cookies are turned off. It is possible to accept cookies from selected sites only.
You can periodically delete cookies from your computer’s hard drive, clearing out all historical data that may have been saved from your previous web surfing. If you delete cookies and return to a website, there is no cookie to recognize you by.

10. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at: [email protected]